BookEase: SaaS Booking Platform for Restaurant Chains
Client: BookEase (NDA)
Challenge
A restaurant chain with 12 locations in HCMC was losing 30% of reservations due to phone-only booking. Staff spent 3+ hours daily managing reservations.
Solution
Full-stack booking platform in 7 days: real-time table availability, SMS confirmations via Twilio, admin dashboard, embeddable booking widget, AI demand prediction.
Results
+45% in first month
Reservation conversion
3 hours/day
Staff time saved
25% → 8%
No-show rate
7 days
Build time